Trusted by 1100+ Businesses
Real results from companies across India using ConnexBetter for SMS, WhatsApp API, RCS, and IVR.
1100+
Businesses
4.9★
Average Rating
99.2%
Delivery Rate
5 days
Avg Onboarding
What our customers say
"We switched to ConnexBetter for OTP delivery after our previous provider had consistent latency issues during peak hours. Delivery time dropped from 8–12 seconds to under 3 seconds. Our login abandonment rate fell by 22% within the first month."
Manish Agarwal
VP - Marketing · FinServ Solutions Pvt Ltd
"Our order confirmation and shipment WhatsApp messages now have a 68% open rate compared to 18% with email. The setup was surprisingly fast — ConnexBetter's team had us live on WhatsApp API within 5 days including Meta approval."
Sneha Reddy
Head of Growth · NestKart E-commerce
"Appointment no-shows were costing us ₹3–4 lakh per month. We set up automated WhatsApp reminders 48 hours and 2 hours before appointments. No-show rate dropped from 31% to 11% in 60 days. The ROI was immediate."
Dr. Akhil Nambiar
Director - Operations · MediCare Hospital Network
"We send 50,000+ delivery update SMS daily. ConnexBetter's SMPP connection handles our peak volume without throttling, and their delivery webhook means our system knows within 2 seconds whether a message was delivered. The API documentation is excellent."
Rajeev Pillai
CTO · SwiftLog India
"We run batch result announcements and fee reminder campaigns. With ConnexBetter, we send 25,000 SMS in under 4 minutes. DLT registration was handled entirely by their team — I didn't have to deal with the portal at all."
Preethi Subramaniam
Marketing Manager · BrightPath EdTech
"Number masking was essential for us — drivers and passengers should never exchange real numbers. ConnexBetter's masking API was integrated in 2 days. The virtual number pool is large enough that we've never had a conflict even during surge periods."
Ankit Sharma
Product Manager · RideEasy Mobility
Case studies
How a leading NBFC reduced OTP drop-offs by 34%
The Challenge
A mid-sized NBFC was losing loan applicants at the OTP verification step — slow delivery during business hours caused customers to abandon the process.
The Solution
ConnexBetter's transactional SMS API with priority routing and real-time delivery receipts. Automatic retry logic for failed deliveries with backup route failover.
Results
- ✓ OTP delivery time: 12s → 2.8s avg
- ✓ OTP success rate: 89% → 97.3%
- ✓ Loan application completions up 34%
- ✓ Zero compliance flags from TRAI
D2C brand cuts cart abandonment 28% with WhatsApp sequences
The Challenge
A D2C beauty brand had a 74% cart abandonment rate. Email recovery sequences had only 6% open rates and were ignored.
The Solution
3-step WhatsApp template sequence: reminder at 1 hour, discount offer at 24 hours, final reminder at 72 hours. Rich cards with product image and direct checkout link.
Results
- ✓ Cart recovery rate: 8% → 21%
- ✓ WhatsApp sequence open rate: 71%
- ✓ ₹18L additional revenue in 90 days
- ✓ Opt-out rate under 2%
Hospital group automates 12,000 appointment reminders/month
The Challenge
A 6-hospital group was manually calling patients for reminders — 3 staff members, 4 hours/day. High no-show rate eating into OPD capacity.
The Solution
Automated WhatsApp + SMS reminder workflow. WhatsApp primary (rich card with hospital location + Confirm button), SMS fallback for non-WhatsApp users.
Results
- ✓ No-show rate: 28% → 9%
- ✓ Staff time saved: 12 hours/day
- ✓ Patient satisfaction score up 18 pts
- ✓ ₹6.2L/month recovered from reduced no-shows
Ready to see results like these?
Join 1100+ businesses using ConnexBetter for SMS, WhatsApp API, RCS, and IVR. Free trial · No setup fee · Live in 5 days.