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Business messaging solutions by industry

Every industry sends different messages under different rules. These guides show which messages each sector should send, on which channel, and what to keep out of them.

  1. 01

    E-commerce & Retail

    Order updates, COD confirmation, cart recovery and delivery alerts for Indian online stores and retailers, over SMS, WhatsApp and RCS. DLT-compliant, from ConnexBetter.

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  2. 02

    Banking & Finance

    OTP, transaction alerts, EMI reminders, KYC nudges and collections messaging for banks, NBFCs and fintech in India. DLT-compliant SMS, WhatsApp and voice from ConnexBetter.

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  3. 03

    Healthcare

    Appointment reminders, lab report delivery, prescription alerts and patient OTP for hospitals, clinics, labs and healthtech in India, over SMS, WhatsApp and voice.

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  4. 04

    Education

    Admission follow-up, fee reminders, exam alerts and parent communication for schools, colleges and edtech in India, over SMS, WhatsApp, voice and RCS.

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  5. 05

    Logistics & Delivery

    Shipment tracking, delivery OTP, failed-attempt alerts and number masking for courier, 3PL and last-mile delivery in India, over SMS, WhatsApp and voice.

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Looking for something else? See solutions by use case or our pricing.

Not sure where to start? Tell us what you send today and we will suggest the channel and the set-up.

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