RCS API

[RCS API]

Create memorable conversational experiences with RCS Business Messaging

Interact with clients using branded conversational messaging on RCS.

Discover key features of RCS for businesses

Enhance your interaction using RCS's advanced communication tools. Explore each section to discover the essential features of RCS A2P messaging.

Rich Media

Share media like images and videos, allowing customers to review and choose multiple products or services.

Branded communications

Boost your brand with captivating and engaging visuals. This enhances recognition and connects deeply with users.

Actionable Buttons

Provide actionable buttons to easily enable purchases, product/services options, polling, and feedback.

Carousels

Combine up to 10 rich cards into an interactive unit for customers to swipe through. A small step in selecting the best offer.

Cards

Engage in meaningful conversations with customers by utilizing rich, interactive content for two-way communication.

Suggested replies

Provide suggested replies that can effectively accelerate customer engagements quickly and efficiently.

Message to impress with RCS

RCS was designed to enhance traditional SMS messaging by adding interactive features and branding opportunities. It helps build more engaging customer journeys and strengthen customer relationships through rich, branded two-way conversations.

[Templates]

Craft compelling RCS messages that convert

Leverage rich media capabilities like carousels, QR codes, and quick reply buttons. Create interactive product catalogues within messages. Enable location sharing and wallet integration for seamless customer experiences. Design personalized content for every user.

[RICH MEDIA DELIVERY]

Deploy RCS campaigns with precision

Launch campaigns across iOS and Android devices from a single platform. Schedule messages to reach customers at optimal times. Manage multilingual content easily for global campaigns. Track performance with granular reporting on message engagement and journey progression.

[Fallback Capabilities]

Reliable Messaging with Seamless Fallback Mechanism

Ensure your messages always reach your audience with our advanced fallback capabilities. When RCS messages encounter delivery issues, they automatically switch to SMS, WhatsApp, or even voice calls, guaranteeing communication continuity

[PERSONALIZATION]

Reliable, Low-Latency Messaging for Global ReachPersonalize your offers and increase revenue

Understand your customers’ interests, identify their needs, and personalize your communication, building lasting relationships that drive loyalty.

FAQ's

Your one-stop shop for API questions. Get quick answers and expert support.

What is RCS Business Messaging?

Businesses can send RCS messages to customers through their messaging platform or by partnering with a Mobile Network Operator (MNO) or Communication Platform as a Service (CPaaS) provider. These providers have access to RCS infrastructure and can facilitate the delivery of RCS messages on behalf of businesses.

How is RCS Business Messaging different from SMS?

RCS Business Messaging offers an upgraded experience compared to traditional SMS. It supports rich media content like images, videos, interactive buttons, suggested replies, and carousels. It allows businesses to create more engaging and interactive messages, providing a better user experience for customers.

What are the benefits of RCS Business Messaging?

RCS Business Messaging provides numerous advantages for companies, including: – A better customer experience featuring rich media and interactive components. – Strengthened branding with the inclusion of business logos and color schemes. – Enhanced engagement through suggested responses and actionable buttons. – Capability to monitor message delivery and read confirmations. – Smooth integration with various business systems and APIs. – Customized and targeted messaging tailored to customer preferences.

How can businesses send RCS messages to their customers?

Available business numbers depend on the country you want to send your messages in. You can learn more details about the SMS conditions in each country here.

What kinds of content can I include in RCS messages?

With our RCS, you can include images, GIFs, videos, carousels, buttons, and even branding elements like logos. This allows you to create engaging messages that go beyond plain text, offering a more immersive experience for your audience.

Any questions left unanswered?

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